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Building Elder Justice Fresno

A clearer path to safety, support, and connectionfor older adults in Fresno.

EASI is bringing community organizations, existing services, volunteers, and new partnerships together to close gaps in Fresno's elder-justice response — one pathway at a time.

Building toward 2027 · Pathways activate only when they are ready
✓ Elder-centered✓ Built in public✓ Partners welcome✓ Fresno County

An older adult's safety, dignity, voice, and choices guide what we build.

If there is immediate danger, call 911.

We believe every elder deserves to live with dignity, respect, and safety.

Compassionate support. Victim-centered care.

How Elder Justice Fresno is built

Need. Existing capacity. Partners. Pathways.

Elder Justice Fresno is not yet a complete service network. It is the community initiative EASI is building to show what Fresno needs, what already exists, where partners are still needed, and which pathways are ready. Every situation is different, and every pathway is designed around the older adult's safety, dignity, and choice.

From need to activated pathway

Activated means ready.

A listing is not a partnership, and a conversation is not a commitment. A pathway is shown as Activated only when it has actually completed the readiness it requires.

When something feels wrong

Concern can be the first step toward safety.

Sometimes the first person to notice elder abuse, neglect, isolation, or exploitation is a loved one, caregiver, neighbor, or community member. You do not need proof before calling Adult Protective Services or talking with someone you trust about what you are seeing.

You don't need proof

You can start with what you noticed, what changed, or what made you worried.

Safety first

We build carefully.

Family can be a source of support. Family can also be where harm is happening. That is why the pathways EASI is building do not assume who is safe. They center the elder's wishes, and restorative or mediation options are offered only when safe, voluntary, and appropriately staffed.

♡ The elder's safety comes first.

♡ The elder's voice guides the process.

♡ Restorative options are never forced.

♡ Support is explored at the elder's pace.

Need help now?

Start with these existing community resources.

Elder Justice Fresno is still being built and does not provide crisis response. If an older adult may be unsafe, these agencies can act today.

EASI Office

(559) 347-8620

Monday–Friday, 9am–5pm

For general questions, volunteer inquiries, and community partnership information.

Adult Protective Services — Fresno County

(559) 600-3383

24/7 reporting

For abuse, neglect, self-neglect, and exploitation. This is the primary investigative agency for elder abuse in Fresno County.

Adult Protective Services — Madera County

(559) 675-7839

24/7 reporting

For Madera County residents.

Immediate danger

Call 911

If someone is in immediate physical danger, call emergency services now.

Existing Resources

If you need help now, these organizations can respond.

These are independent agencies and services. Listing them here does not mean they are Elder Justice Fresno partners.

Local & Immediate

  • Adult Protective Services — Fresno County

    (559) 600-3383 · 24/7

    Investigates reports of elder abuse, neglect, self-neglect, and financial exploitation.

  • Adult Protective Services — Madera County

    (559) 675-7839 · 24/7

    Investigates reports for Madera County residents.

  • Fresno–Madera Long-Term Care Ombudsman

    (559) 224-9177

    For abuse or neglect in nursing homes, assisted living, and board-and-care facilities. State CRISIS line: (800) 231-4024.

California Resources

  • California Department of Aging

    aging.ca.gov

    Statewide guidance on APS, Ombudsman, and reporting pathways.

  • California Attorney General — Elder Fraud & Scams

    oag.ca.gov/consumers/general/seniors

    Consumer protection, fraud reporting, and legal guidance for financial exploitation cases.

National Hotlines

  • Eldercare Locator

    1-800-677-1116 · eldercare.acl.gov

    National gateway for elder services and abuse reporting. Routes callers to local APS anywhere in the U.S.

  • National Elder Fraud Hotline

    1-833-372-8311 · justice.gov/elderjustice

    For financial exploitation, scams, coercion, identity theft, and fraud targeting older adults.

  • National Center on Elder Abuse

    ncea.usc.edu

    National clearinghouse for reporting guidance, APS directories, and educational materials.

Additional Support

  • National Domestic Violence Hotline

    1-800-799-7233 · thehotline.org

    For cases involving intimate partner violence affecting older adults.

  • National Sexual Assault Hotline (RAINN)

    1-800-656-4673 · rainn.org

    For sexual abuse or assault involving older adults.

  • 988 Suicide & Crisis Lifeline

    Dial 988 · 988lifeline.org

    For emotional crisis, mental health emergencies, or suicidal ideation.

This list is not exhaustive. If you are not sure where to start, contact the EASI office at (559) 347-8620 (Monday–Friday, 9am–5pm) or call Fresno County APS at (559) 600-3383 for 24/7 assistance.

What Fresno needs · what exists · what we're building

A map of community capacity, built in public.

Some of what older adults need already exists. Some is an EASI program. Some still needs a partner. Each area below shows where it honestly stands today.

Existing Resource

Adult Protective Services

A public agency to receive reports of abuse, neglect, self-neglect, and financial exploitation, and to investigate.

Today
Fresno County APS (559) 600-3383 and Madera County APS (559) 675-7839 receive reports 24/7.
Not yet operating
APS is an independent public agency, not an Elder Justice Fresno partner.
Contact APS →
Existing Resource

Long-Term Care Ombudsman

An advocate for people living in nursing homes, assisted living, and board-and-care facilities.

Today
The Fresno–Madera Long-Term Care Ombudsman (559) 224-9177 handles concerns in long-term care settings.
Not yet operating
An independent program, not an Elder Justice Fresno partner.
See resources →
Partner Needed

Victim Advocacy & Local Hotline Response

Older victims of abuse may benefit from a trusted local, trauma-informed advocate who can offer support, options, safety planning, and warm handoffs alongside APS, legal, health, and housing systems.

Today
APS investigates reports. Local crisis lines serve sexual-violence and domestic-violence survivors, and national hotlines are listed below.
Building next
An elder-abuse-informed local advocacy and hotline pathway, developed with a capable partner.
Not yet operating
Elder Justice Fresno does not operate a hotline or provide victim advocacy.
Partner NeededPathway development

Emergency Placement Network

Some older adults cannot safely stay where they are, and the search for a safe setting often starts during the crisis.

Today
APS and other agencies respond under their own authority and procedures.
Building next
Relationships and readiness with care and housing organizations before a crisis: Relationship → Readiness → Placement-ready. Listed ≠ reviewed. Reviewed ≠ placement-ready. Placement-ready ≠ available today.
Not yet operating
No facility is placement-ready through EJF yet. EJF does not place elders, reserve beds, or guarantee funding.
See the facility readiness model →
EASI ProgramPilot Preparing

Elder Story

Older adults deserve to be heard, and younger people benefit from listening.

Today
An EASI intergenerational storytelling program preparing a proposed 90-day pilot (up to six trained volunteers and up to ten stories), with training and readiness first.
About Elder Story →
EASI Program

Community Education & Training

Families, professionals, and community members who can recognize abuse and respond early.

Today
Some EASI presentations are available by request; others are in development. Mandated-reporter training links to official California sources.
See training status →
EASI ProgramPartner Needed

Social Connection & Isolation

Isolation is a known risk for older adults; connection is protective.

Today
Elder Story is EASI's connection program.
Building next
Additional community connection capacity with partners; existing options are still being mapped.
Partner Needed

Transportation & Access

Getting to appointments, services, and community life.

Today
Existing options are still being mapped.
Building next
A connected path to reliable transportation and access support, developed with partners.
Future PhasePathway development

Restorative Elder & Family Practice

Some families want repair and accountability, when it is safe and voluntary for the older adult.

Today
Potential collaboration with the Community Justice Center and appropriately trained practitioners is being explored.
Building next
An elder-justice bridge, safety screening, and authorization before any practitioner is matched. Not every family conflict is appropriate for restorative practice; voluntariness, the elder's voice, and power imbalance come first.
Not yet operating
This is not a referral service.
See the practitioner path →
Existing ResourcePartner Needed

Financial Exploitation Support

Scams, coercion, and misuse of an older adult's money or property.

Today
APS, the National Elder Fraud Hotline 1-833-372-8311, and the California Attorney General's senior resources exist today.
Building next
Local specialized support for financial exploitation is a capacity gap EASI is looking to fill with partners.
Future Phase

Caregiver Support

Caregivers carry heavy responsibility, and caregiver strain can become harm.

Today
Existing community resources are still being mapped. EASI's Restorative Practices for Families & Caregivers class is in development.

What the statuses mean

Existing Resource
A real service already exists in the community. EJF may describe or link to it without claiming ownership or partnership.
EASI Program
EASI itself currently owns or operates the program.
Partner Needed
A need has been identified and EASI is seeking capable organizations or people.
Partnership in Discussion
A real conversation is under way. No commitment or operational role is implied, and organizations are named only with permission.
Pilot Preparing
A defined pathway or program is being prepared for limited testing.
Activated
The pathway has completed the readiness steps required for that specific work and is actually in use.
Future Phase
A recognized need that is not currently being developed operationally.

Pathway development — a phase, not a status: EASI is designing how a pathway would work. It is not receiving referrals.

Statuses are reviewed by EASI and dated in the source data. Prospective partners are not named without their permission.

Why this exists

No elder should have to navigate crisis alone.

Too often, older adults and families are left making urgent decisions with no clear path, no coordinated support, and no safe next step. EASI is building Elder Justice Fresno to help change that.

The shift

From scattered referrals to coordinated community response.

Families
Advocates
Public agencies
Care Facilities
Community Partners

Community safety is strongest when families, advocates, service providers, and community partners can work together around the needs and wishes of the elder.

Too often

An elder is unsafe, and the family does not know who to call.

They are handed phone numbers, wait for callbacks, repeat their story, and try to piece together housing, advocacy, safety, and support on their own.

What we are building

A trusted community network that helps coordinate the next step.

The goal: within one connected response, an elder could be linked to advocacy, safety planning, family support, housing options, restorative resources, and follow-up care. That network is being built pathway by pathway; it is not yet in place.

✓ Advocacy
✓ Safety planning
✓ Housing options
✓ Family support
✓ Restorative resources
✓ Follow-up care

Shared infrastructure

This is how communities stop making people start over.

Elder Justice Fresno is part of a broader effort to build community safety infrastructure: shared language, shared pathways, trusted partners, and clearer next steps so people do not have to retell their story every time they seek help.

Community safety takes all of us

Building a safer Fresno takes all of us.

A complete elder-justice response needs many kinds of organizations. These are the roles EASI is working to bring together. They are not a list of current partners: organizations keep their independence, and each one joins a specific pathway only when both sides are ready.

Victim Advocacy

Trusted local advocates who offer support, safety planning, and navigation alongside other systems.

Adult Protective Services

The public agency that receives reports and investigates — an existing resource working under its own authority.

Housing & Stabilization

Care and housing organizations prepared, before a crisis, to consider emergency placement case by case.

Healthcare & Mental Health

Health and behavioral-health providers who understand elder abuse and trauma.

Legal & Mediation Support

Legal services, and restorative or mediation practitioners when safe and voluntary.

Faith & Community Organizations

Trusted community connection, outreach, belonging, and volunteer engagement.

Volunteers & Community Advocates

Outreach, education, community listening, and resource mapping — with training before any sensitive role.

Education Partners

Training, awareness, restorative education, and community prevention efforts.

Shared mission

No single organization can solve elder abuse alone.

The goal is to strengthen the spaces between organizations — improving communication, coordination, visibility, and community response so older adults do not fall through the cracks.

Shared responsibility

Different organizations. Shared response. Better outcomes.

The goal is not to replace agencies, advocates, care providers, or community organizations. The goal is to make it easier for each partner to contribute their strengths around the elder's needs and wishes.

Community Infrastructure

Better communication. Better coordination. Better outcomes for elders.

Get involved

Help build Elder Justice Fresno.

Whether you are a volunteer, nonprofit, care provider, faith leader, business, student, or concerned community member, there is a place for you in this work.

Start here

Choose how you want to help.

Volunteer with EASI, explore a partnership, share your organization's capacity, or support development. Partner interest is not partner approval — pathways activate only when they are ready.

✓ Elder-centered✓ Built in public✓ Partners welcome✓ Fresno County
Elder Justice Fresno house, shield, and heart mark
Elder Justice Fresno

A project of Elder Abuse Services.

EASI's community initiative to build clearer paths to safety, support, and connection for older adults throughout Fresno County.

✓ Elder-centered✓ Built in public✓ Partners welcome✓ Fresno County
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Building together

A project of Elder Abuse Services, working alongside Community Justice Center Fresno and community organizations.

Working toward a coordinated response to elder abuse by developing partnerships with advocates, housing and care providers, health and legal services, community organizations, volunteers, educators, and restorative practitioners.

Community Safety Takes All Of Us

© 2026 Elder Justice Fresno · A project of Elder Abuse Services.