What Fresno needs · what exists · what we're building
A map of community capacity, built in public.
Some of what older adults need already exists. Some is an EASI program. Some still needs a partner. Each area below shows where it honestly stands today.
Existing Resource
Adult Protective Services
A public agency to receive reports of abuse, neglect, self-neglect, and financial exploitation, and to investigate.
- Today
- Fresno County APS (559) 600-3383 and Madera County APS (559) 675-7839 receive reports 24/7.
- Not yet operating
- APS is an independent public agency, not an Elder Justice Fresno partner.
Contact APS →Existing Resource
Long-Term Care Ombudsman
An advocate for people living in nursing homes, assisted living, and board-and-care facilities.
- Today
- The Fresno–Madera Long-Term Care Ombudsman (559) 224-9177 handles concerns in long-term care settings.
- Not yet operating
- An independent program, not an Elder Justice Fresno partner.
See resources →Partner Needed
Victim Advocacy & Local Hotline Response
Older victims of abuse may benefit from a trusted local, trauma-informed advocate who can offer support, options, safety planning, and warm handoffs alongside APS, legal, health, and housing systems.
- Today
- APS investigates reports. Local crisis lines serve sexual-violence and domestic-violence survivors, and national hotlines are listed below.
- Building next
- An elder-abuse-informed local advocacy and hotline pathway, developed with a capable partner.
- Not yet operating
- Elder Justice Fresno does not operate a hotline or provide victim advocacy.
Partner NeededPathway development
Emergency Placement Network
Some older adults cannot safely stay where they are, and the search for a safe setting often starts during the crisis.
- Today
- APS and other agencies respond under their own authority and procedures.
- Building next
- Relationships and readiness with care and housing organizations before a crisis: Relationship → Readiness → Placement-ready. Listed ≠ reviewed. Reviewed ≠ placement-ready. Placement-ready ≠ available today.
- Not yet operating
- No facility is placement-ready through EJF yet. EJF does not place elders, reserve beds, or guarantee funding.
See the facility readiness model →EASI ProgramPilot Preparing
Elder Story
Older adults deserve to be heard, and younger people benefit from listening.
- Today
- An EASI intergenerational storytelling program preparing a proposed 90-day pilot (up to six trained volunteers and up to ten stories), with training and readiness first.
About Elder Story →EASI Program
Community Education & Training
Families, professionals, and community members who can recognize abuse and respond early.
- Today
- Some EASI presentations are available by request; others are in development. Mandated-reporter training links to official California sources.
See training status →EASI ProgramPartner Needed
Social Connection & Isolation
Isolation is a known risk for older adults; connection is protective.
- Today
- Elder Story is EASI's connection program.
- Building next
- Additional community connection capacity with partners; existing options are still being mapped.
Partner Needed
Transportation & Access
Getting to appointments, services, and community life.
- Today
- Existing options are still being mapped.
- Building next
- A connected path to reliable transportation and access support, developed with partners.
Future PhasePathway development
Restorative Elder & Family Practice
Some families want repair and accountability, when it is safe and voluntary for the older adult.
- Today
- Potential collaboration with the Community Justice Center and appropriately trained practitioners is being explored.
- Building next
- An elder-justice bridge, safety screening, and authorization before any practitioner is matched. Not every family conflict is appropriate for restorative practice; voluntariness, the elder's voice, and power imbalance come first.
- Not yet operating
- This is not a referral service.
See the practitioner path →Existing ResourcePartner Needed
Financial Exploitation Support
Scams, coercion, and misuse of an older adult's money or property.
- Today
- APS, the National Elder Fraud Hotline 1-833-372-8311, and the California Attorney General's senior resources exist today.
- Building next
- Local specialized support for financial exploitation is a capacity gap EASI is looking to fill with partners.
Future Phase
Caregiver Support
Caregivers carry heavy responsibility, and caregiver strain can become harm.
- Today
- Existing community resources are still being mapped. EASI's Restorative Practices for Families & Caregivers class is in development.
What the statuses mean
- Existing Resource
- A real service already exists in the community. EJF may describe or link to it without claiming ownership or partnership.
- EASI Program
- EASI itself currently owns or operates the program.
- Partner Needed
- A need has been identified and EASI is seeking capable organizations or people.
- Partnership in Discussion
- A real conversation is under way. No commitment or operational role is implied, and organizations are named only with permission.
- Pilot Preparing
- A defined pathway or program is being prepared for limited testing.
- Activated
- The pathway has completed the readiness steps required for that specific work and is actually in use.
- Future Phase
- A recognized need that is not currently being developed operationally.
Pathway development — a phase, not a status: EASI is designing how a pathway would work. It is not receiving referrals.
Statuses are reviewed by EASI and dated in the source data. Prospective partners are not named without their permission.